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ABOUT PICOMOPAY
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| Question: |
What is PicomoPay? |
| Answer: |
PicomoPay is a social and mobile payments platform. PicomoPay is the Way to Pay, Gift and Donate. |
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| Question: |
What does PicomoPay offer on social networking sites? |
| Answer: |
PicomoPay allows consumers to buy & send Virtual Gift Cards and Group Contribution Cards on social networking sites. |
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| Question: |
Where can I use PicomoPay? |
| Answer: |
PicomoPay may be used at participating US merchants. Participating US merchants are listed under the “Shop” tab within the PicomoPay application. |
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| Question: |
What social networking site is PicomoPay currently available on? |
| Answer: |
At this time, PicomoPay is currently available on Facebook. Check back regularly as PicomoPay becomes available on additional social networking sites. |
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| Question: |
Do I need to be a resident of the United States to use PicomoPay? |
| Answer: |
At this time, PicomoPay may only be used by residents of the United States. |
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ABOUT VIRTUAL GIFT CARDS
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| Question: |
What is a Virtual Gift Card? |
| Answer: |
A Virtual Gift Card is similar to a traditional plastic gift card that you buy at your favorite merchant outlet. The only difference is that it is virtual in nature. |
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| Question: |
Where can I use a Virtual Gift Card? |
| Answer: |
A Virtual Gift Card may be used on the merchant’s e-commerce site, or you can print it off and use it in the merchant’s store. |
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ABOUT GROUP CONTRIBUTION CARDS
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| Question: |
What is a Group Contribution Card? |
| Answer: |
Group Contribution Cards allow friends to pool money for special events. Group Contribution Cards may be used by:
- Friends to buy a Group Gift Card for someone on a special occasion (birthdays, baby showers)
- Charities to raise money
- Universities, colleges, schools or other organizations for fund raising activities
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PicomoPay Mobile Wallet
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| Question: |
Can I use PicomoPay with my mobile phone? |
| Answer: |
Check back regularly. Mobile PicomoPay will be available on Android devices soon. |
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USING PICOMOPAY
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| Question: |
How do I use PicomoPay? |
| Answer: |
In order to use PicomoPay, you need to set up a “Wallet”. To set up a wallet, please do the following:
- Access PicomoPay through Facebook or from our website (http://www.picomopay.com)
- Go to the “Wallet” Tab
- Click on the Orange “Set Up” Button
- Enter your “Personal Information” (You need to enter valid information) – Step 1
- Enter your “Funding Options” – Step 2
- Enter “Share Wallet & Top Up” (Optional) – Step 3
- “Save” all the information
Once you have entered all of this information and created a wallet, you are now ready to go shopping. |
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| Question: |
How do I buy a virtual gift card? |
| Answer: |
- First, you need to “Set Up” and “Fund” your wallet (See 10 above)
- Go to the “Shop” tab to see all the participating merchants
- Select the Virtual Gift Card you want to buy
- Select the Green “Check Out” button
- Follow Steps 1, 2 and 3 on the next screen
- Click on the “Send” button and you are done.
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SETTING UP AND SENDING GROUP CONTRIBUTION CARDS
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| Question: |
How do I set up and send a Group Contribution Card? |
| Answer: |
- First, you need to “Set Up” and “Fund” your wallet (See 10 above)
- Go to the “Shop” tab to see all the participating merchants/charities/universities/other organizations
- Select the Virtual Gift Card you want to buy
- Select the Green “Check Out” button
- Check off the box: “Is this a Group Contribution Card”
- Follow Steps 2, 3 and 4 on the screen
- Click on the “Send” button
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| Question: |
How do I monitor the progress of donations made to a Group Contribution Card? |
| Answer: |
- Go to the “Wallet” Tab
- Next, go to the Orange “My Gift Cards” Tab
- Click on the “See Details” Link
- You are then given the status of your friends who have contributed
- You can then send them “Thank-you” messages if they have contributed or “Reminders” if they have yet to contribute.
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| Question: |
What types of reports are available for Group Contribution Cards? |
| Answer: |
PicomoPay provides statutory reports to charities that comply with 501 (c) 3 Not for Profit organizations. Should organizations require further reports, please let PicomoPay know and we can discuss your additional reporting requirements. |
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